| Value | Category | Cases | |
|---|---|---|---|
| 1 | Didn?t need to use it | 174 |
48.5%
|
| 2 | Doesn?t meet my needs | 24 |
6.7%
|
| 3 | Too expensive | 84 |
23.4%
|
| 4 | Too complicated | 26 |
7.2%
|
| 5 | Service is not good | 8 |
2.2%
|
| 6 | Other | 43 |
12%
|
| Sysmiss | 12121 |