| Value | Category | Cases | |
|---|---|---|---|
| 1 | Didn?t need to use it | 168 |
54.9%
|
| 2 | Doesn?t meet my needs | 20 |
6.5%
|
| 3 | Too expensive | 63 |
20.6%
|
| 4 | Too complicated | 19 |
6.2%
|
| 5 | Service is not good | 4 |
1.3%
|
| 6 | Other | 32 |
10.5%
|
| Sysmiss | 12174 |