| Value | Category | Cases | |
|---|---|---|---|
| 1 | New fees/charges | 822 |
29.6%
|
| 2 | When it would start | 195 |
7%
|
| 3 | Give me options on payment | 231 |
8.3%
|
| 4 | Fees and charges related to financial products | 612 |
22.1%
|
| 5 | Terms and conditions of financial products | 797 |
28.7%
|
| 6 | Other (specify) | 117 |
4.2%
|
| Sysmiss | 9706 |