| Value | Category | Cases | |
|---|---|---|---|
| 1 | The turn around time was satisfactory to you | 96 |
58.9%
|
| 2 | Payout was received as stipulated in the contract | 21 |
12.9%
|
| 3 | The pay out was delayed | 16 |
9.8%
|
| 4 | Before the stipulated period in the contract | 3 |
1.8%
|
| 99 | Do not know | 27 |
16.6%
|
| Sysmiss | 13831 |