| Value | Category | Cases | |
|---|---|---|---|
| 1 | I do not know what it is | 312 |
7.5%
|
| 2 | I do not know how to get it | 56 |
1.3%
|
| 3 | I do not have the required documents | 141 |
3.4%
|
| 4 | There is no point-of-service/agent close to where I live | 27 |
0.6%
|
| 5 | I do not need it; I do not make any transactions | 435 |
10.4%
|
| 6 | Registration is too complicated | 6 |
0.1%
|
| 7 | Registration fee is too high | 36 |
0.9%
|
| 8 | Using it is difficult | 106 |
2.5%
|
| 9 | Fees for using this service are too high | 86 |
2.1%
|
| 10 | No one among my friends or family use this service | 8 |
0.2%
|
| 11 | I do not understand this service; I do not know what I can use it for | 35 |
0.8%
|
| 12 | I do not have a phone | 2489 |
59.7%
|
| 13 | I do not trust that my money is safe on a mobile money account | 49 |
1.2%
|
| 14 | My spouse, family, in-laws do not approve of me having a mobile money account | 3 |
0.1%
|
| 15 | It is against my religion | 0 |
0%
|
| 16 | I don?t use it because all agents are men | 0 |
0%
|
| 17 | Mobile money does not provide anything better/any advantage over the financial services I currently use | 15 |
0.4%
|
| 98 | Other, specify | 367 |
8.8%
|
| Sysmiss | 9823 |