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FinScope 2024, Financial Inclusion in Rwanda

Rwanda
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RWA-NISR-FINSCOPE-2024-v01
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Created on
Jul 09, 2025
Last modified
Jul 09, 2025
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Data file: Microdata

Cases: 13994
Variables: 2500

Variables

qf5_08_6
qf5_08_6. Pension fund administrator-Sent money to, or received money from someo
qf5_08_7
qf5_08_7. Pension fund administrator-Received money from the government
qf5_08_8
qf5_08_8. Pension fund administrator-Received wages from an employer
qf5_08_9
qf5_08_9. Pension fund administrator-Made insurance payments or received claims
qf5_08_10
qf5_08_10. Pension fund administrator-Borrowed money
qf5_08_11
qf5_08_11. Pension fund administrator-Saved money
qf5_08_12
qf5_08_12. Pension fund administrator-Made an investment
qf5_08_13
qf5_08_13. Pension fund administrator-Paid for goods or services at a store, sho
qf5_08_14
qf5_08_14. Pension fund administrator-Made pension payment or retirement savings
qf5_08_15
qf5_08_15. Pension fund administrator-Never used any service in this institution
qf5_09
QF5. Which of the following activities have you ever done using a [insert name o
qf5_09_1
qf5_09_1. Long-Term Saving Scheme (EJOHEZA)-Deposited or withdrew money
qf5_09_2
qf5_09_2. Long-Term Saving Scheme (EJOHEZA)-Bought airtime top-ups or paid a mob
qf5_09_3
qf5_09_3. Long-Term Saving Scheme (EJOHEZA)-Paid school fees
qf5_09_4
qf5_09_4. Long-Term Saving Scheme (EJOHEZA)-Paid a bill for medical treatment, h
qf5_09_5
qf5_09_5. Long-Term Saving Scheme (EJOHEZA)-Paid a tax, fine, fee, or other paym
qf5_09_6
qf5_09_6. Long-Term Saving Scheme (EJOHEZA)-Sent money to, or received money fro
qf5_09_7
qf5_09_7. Long-Term Saving Scheme (EJOHEZA)-Received money from the government
qf5_09_8
qf5_09_8. Long-Term Saving Scheme (EJOHEZA)-Received wages from an employer
qf5_09_9
qf5_09_9. Long-Term Saving Scheme (EJOHEZA)-Made insurance payments or received
qf5_09_10
qf5_09_10. Long-Term Saving Scheme (EJOHEZA)-Borrowed money
qf5_09_11
qf5_09_11. Long-Term Saving Scheme (EJOHEZA)-Saved money
qf5_09_12
qf5_09_12. Long-Term Saving Scheme (EJOHEZA)-Made an investment
qf5_09_13
qf5_09_13. Long-Term Saving Scheme (EJOHEZA)-Paid for goods or services at a sto
qf5_09_14
qf5_09_14. Long-Term Saving Scheme (EJOHEZA)-Made pension payment or retirement
qf5_09_15
qf5_09_15. Long-Term Saving Scheme (EJOHEZA)-Never used any service in this inst
qf5_10
QF5. Which of the following activities have you ever done using a [insert name o
qf5_10_1
qf5_10_1. Savings group that you save with or borrow from-Deposited or withdrew
qf5_10_2
qf5_10_2. Savings group that you save with or borrow from-Bought airtime top-ups
qf5_10_3
qf5_10_3. Savings group that you save with or borrow from-Paid school fees
qf5_10_4
qf5_10_4. Savings group that you save with or borrow from-Paid a bill for medica
qf5_10_5
qf5_10_5. Savings group that you save with or borrow from-Paid a tax, fine, fee,
qf5_10_6
qf5_10_6. Savings group that you save with or borrow from-Sent money to, or rece
qf5_10_7
qf5_10_7. Savings group that you save with or borrow from-Received money from th
qf5_10_8
qf5_10_8. Savings group that you save with or borrow from-Received wages from an
qf5_10_9
qf5_10_9. Savings group that you save with or borrow from-Made insurance payment
qf5_10_10
qf5_10_10. Savings group that you save with or borrow from-Borrowed money
qf5_10_11
qf5_10_11. Savings group that you save with or borrow from-Saved money
qf5_10_12
qf5_10_12. Savings group that you save with or borrow from-Made an investment
qf5_10_13
qf5_10_13. Savings group that you save with or borrow from-Paid for goods or ser
qf5_10_14
qf5_10_14. Savings group that you save with or borrow from-Made pension payment
qf5_10_15
qf5_10_15. Savings group that you save with or borrow from-Never used any servic
qf5_11
QF5. Which of the following activities have you ever done using a [insert name o
qf5_11_1
qf5_11_1.Village/community association-Deposited or withdrew money
qf5_11_2
qf5_11_2.Village/community association-Bought airtime top-ups or paid a mobile p
qf5_11_3
qf5_11_3.Village/community association-Paid school fees
qf5_11_4
qf5_11_4.Village/community association-Paid a bill for medical treatment, housin
qf5_11_5
qf5_11_5.Village/community association-Paid a tax, fine, fee, or other payment t
qf5_11_6
qf5_11_6.Village/community association-Sent money to, or received money from som
qf5_11_7
qf5_11_7.Village/community association-Received money from the government
qf5_11_8
qf5_11_8.Village/community association-Received wages from an employer
qf5_11_9
qf5_11_9.Village/community association-Made insurance payments or received claim
qf5_11_10
qf5_11_10.Village/community association-Borrowed money
qf5_11_11
qf5_11_11.Village/community association-Saved money
qf5_11_12
qf5_11_12.Village/community association-Made an investment
qf5_11_13
qf5_11_13.Village/community association-Paid for goods or services at a store, s
qf5_11_14
qf5_11_14.Village/community association-Made pension payment or retirement savin
qf5_11_15
qf5_11_15.Village/community association-Never used any service in this instituti
qf6_01
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_01_1
qf6_01_1.Commercial bank-Unexpected charges
qf6_01_2
qf6_01_2.Commercial bank-Lost money / Money missing from my account e.g., Cards/
qf6_01_3
qf6_01_3.Commercial bank-Poor service received at a branch / agent / customer ca
qf6_01_4
qf6_01_4.Commercial bank-ATM or Card Swipe machine not working
qf6_01_5
qf6_01_5.Commercial bank-Inability to access bank account through mobile /intern
qf6_01_6
qf6_01_6.Commercial bank-Service / Agent network was down
qf6_01_7
qf6_01_7.Commercial bank-Inconsistent availability of agent
qf6_01_8
qf6_01_8.Commercial bank-Difficulty operating the phone/using menu
qf6_01_9
qf6_01_9.Commercial bank-Unclear transaction charges/fees
qf6_01_10
qf6_01_10.Commercial bank-Agent float/cash availability
qf6_01_11
qf6_01_11.Commercial bank-Contacting customer care
qf6_01_12
qf6_01_12.Commercial bank-Sending to a wrong number
qf6_01_13
qf6_01_13.Commercial bank-Fraud
qf6_01_14
qf6_01_14.Commercial bank-Money laundering
qf6_01_15
qf6_01_15.Commercial bank-Delayed payments
qf6_01_16
qf6_01_16.Commercial bank-Other specify
qf6_other_specify_01
qf6_other_specify_01-Commercial bank
qf6_02
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_02_1
qf6_02_1.Digital bank-Unexpected charges
qf6_02_2
qf6_02_2.Digital bank-Lost money / Money missing from my account e.g., Cards/PIN
qf6_02_3
qf6_02_3.Digital bank-Poor service received at a branch / agent / customer care
qf6_02_4
qf6_02_4.Digital bank-ATM or Card Swipe machine not working
qf6_02_5
qf6_02_5.Digital bank-Inability to access bank account through mobile /internet
qf6_02_6
qf6_02_6.Digital bank-Service / Agent network was down
qf6_02_7
qf6_02_7.Digital bank-Inconsistent availability of agent
qf6_02_8
qf6_02_8.Digital bank-Difficulty operating the phone/using menu
qf6_02_9
qf6_02_9.Digital bank-Unclear transaction charges/fees
qf6_02_10
qf6_02_10.Digital bank-Agent float/cash availability
qf6_02_11
qf6_02_11.Digital bank-Contacting customer care
qf6_02_12
qf6_02_12.Digital bank-Sending to a wrong number
qf6_02_13
qf6_02_13.Digital bank-Fraud
qf6_02_14
qf6_02_14.Digital bank-Money laundering
qf6_02_15
qf6_02_15.Digital bank-Delayed payments
qf6_02_16
qf6_02_16.Digital bank-Other specify
qf6_03
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_03_1
qf6_03_1.Microfinance institution (non-umurenge)-Unexpected charges
qf6_03_2
qf6_03_2.Microfinance institution (non-umurenge)-Lost money / Money missing from
qf6_03_3
qf6_03_3.Microfinance institution (non-umurenge)-Poor service received at a bran
qf6_03_4
qf6_03_4.Microfinance institution (non-umurenge)-ATM or Card Swipe machine not w
qf6_03_5
qf6_03_5.Microfinance institution (non-umurenge)-Inability to access bank accoun
qf6_03_6
qf6_03_6.Microfinance institution (non-umurenge)-Service / Agent network was dow
qf6_03_7
qf6_03_7.Microfinance institution (non-umurenge)-Inconsistent availability of ag
qf6_03_8
qf6_03_8.Microfinance institution (non-umurenge)-Difficulty operating the phone/
qf6_03_9
qf6_03_9.Microfinance institution (non-umurenge)-Unclear transaction charges/fee
qf6_03_10
qf6_03_10.Microfinance institution (non-umurenge)-Agent float/cash availability
qf6_03_11
qf6_03_11.Microfinance institution (non-umurenge)-Contacting customer care
qf6_03_12
qf6_03_12.Microfinance institution (non-umurenge)-Sending to a wrong number
qf6_03_13
qf6_03_13.Microfinance institution (non-umurenge)-Fraud
qf6_03_14
qf6_03_14.Microfinance institution (non-umurenge)-Money laundering
qf6_03_15
qf6_03_15.Microfinance institution (non-umurenge)-Delayed payments
qf6_03_16
qf6_03_16.Microfinance institution (non-umurenge)-Other specify
qf6_04
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_04_1
qf6_04_1.Non-Deposit Taking Lending Financial (NDFI)-Unexpected charges
qf6_04_2
qf6_04_2.Non-Deposit Taking Lending Financial (NDFI)-Lost money / Money missing
qf6_04_3
qf6_04_3.Non-Deposit Taking Lending Financial (NDFI)-Poor service received at a
qf6_04_4
qf6_04_4.Non-Deposit Taking Lending Financial (NDFI)-ATM or Card Swipe machine n
qf6_04_5
qf6_04_5.Non-Deposit Taking Lending Financial (NDFI)-Inability to access bank ac
qf6_04_6
qf6_04_6.Non-Deposit Taking Lending Financial (NDFI)-Service / Agent network was
qf6_04_7
qf6_04_7.Non-Deposit Taking Lending Financial (NDFI)-Inconsistent availability o
qf6_04_8
qf6_04_8.Non-Deposit Taking Lending Financial (NDFI)-Difficulty operating the ph
qf6_04_9
qf6_04_9.Non-Deposit Taking Lending Financial (NDFI)-Unclear transaction charges
qf6_04_10
qf6_04_10.Non-Deposit Taking Lending Financial (NDFI)-Agent float/cash availabil
qf6_04_11
qf6_04_11.Non-Deposit Taking Lending Financial (NDFI)-Contacting customer care
qf6_04_12
qf6_04_12.Non-Deposit Taking Lending Financial (NDFI)-Sending to a wrong number
qf6_04_13
qf6_04_13.Non-Deposit Taking Lending Financial (NDFI)-Fraud
qf6_04_14
qf6_04_14.Non-Deposit Taking Lending Financial (NDFI)-Money laundering
qf6_04_15
qf6_04_15.Non-Deposit Taking Lending Financial (NDFI)-Delayed payments
qf6_04_16
qf6_04_16.Non-Deposit Taking Lending Financial (NDFI)-Other specify
qf6_05
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_05_1
qf6_05_1.Mobile money operator-Unexpected charges
qf6_05_2
qf6_05_2.Mobile money operator-Lost money / Money missing from my account e.g.,
qf6_05_3
qf6_05_3.Mobile money operator-Poor service received at a branch / agent / custo
qf6_05_4
qf6_05_4.Mobile money operator-ATM or Card Swipe machine not working
qf6_05_5
qf6_05_5.Mobile money operator-Inability to access bank account through mobile /
qf6_05_6
qf6_05_6.Mobile money operator-Service / Agent network was down
qf6_05_7
qf6_05_7.Mobile money operator-Inconsistent availability of agent
qf6_05_8
qf6_05_8.Mobile money operator-Difficulty operating the phone/using menu
qf6_05_9
qf6_05_9.Mobile money operator-Unclear transaction charges/fees
qf6_05_10
qf6_05_10.Mobile money operator-Agent float/cash availability
qf6_05_11
qf6_05_11.Mobile money operator-Contacting customer care
qf6_05_12
qf6_05_12.Mobile money operator-Sending to a wrong number
qf6_05_13
qf6_05_13.Mobile money operator-Fraud
qf6_05_14
qf6_05_14.Mobile money operator-Money laundering
qf6_05_15
qf6_05_15.Mobile money operator-Delayed payments
qf6_05_16
qf6_05_16.Mobile money operator-Other specify
qf6_other_specify_05
qf6_other_specify_05. Mobile money operator
qf6_06
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_06_1
qf6_06_1.Umurenge SACCO-Unexpected charges
qf6_06_2
qf6_06_2.Umurenge SACCO-Lost money / Money missing from my account e.g., Cards/P
qf6_06_3
qf6_06_3.Umurenge SACCO-Poor service received at a branch / agent / customer car
qf6_06_4
qf6_06_4.Umurenge SACCO-ATM or Card Swipe machine not working
qf6_06_5
qf6_06_5.Umurenge SACCO-Inability to access bank account through mobile /interne
qf6_06_6
qf6_06_6.Umurenge SACCO-Service / Agent network was down
qf6_06_7
qf6_06_7.Umurenge SACCO-Inconsistent availability of agent
qf6_06_8
qf6_06_8.Umurenge SACCO-Difficulty operating the phone/using menu
qf6_06_9
qf6_06_9.Umurenge SACCO-Unclear transaction charges/fees
qf6_06_10
qf6_06_10.Umurenge SACCO-Agent float/cash availability
qf6_06_11
qf6_06_11.Umurenge SACCO-Contacting customer care
qf6_06_12
qf6_06_12.Umurenge SACCO-Sending to a wrong number
qf6_06_13
qf6_06_13.Umurenge SACCO-Fraud
qf6_06_14
qf6_06_14.Umurenge SACCO-Money laundering
qf6_06_15
qf6_06_15.Umurenge SACCO-Delayed payments
qf6_06_16
qf6_06_16.Umurenge SACCO-Other specify
qf6_07
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_07_1
qf6_07_1.Insurance provider-Unexpected charges
qf6_07_2
qf6_07_2.Insurance provider-Lost money / Money missing from my account e.g., Car
qf6_07_3
qf6_07_3.Insurance provider-Poor service received at a branch / agent / customer
qf6_07_4
qf6_07_4.Insurance provider-ATM or Card Swipe machine not working
qf6_07_5
qf6_07_5.Insurance provider-Inability to access bank account through mobile /int
qf6_07_6
qf6_07_6.Insurance provider-Service / Agent network was down
qf6_07_7
qf6_07_7.Insurance provider-Inconsistent availability of agent
qf6_07_8
qf6_07_8.Insurance provider-Difficulty operating the phone/using menu
qf6_07_9
qf6_07_9.Insurance provider-Unclear transaction charges/fees
qf6_07_10
qf6_07_10.Insurance provider-Agent float/cash availability
qf6_07_11
qf6_07_11.Insurance provider-Contacting customer care
qf6_07_12
qf6_07_12.Insurance provider-Sending to a wrong number
qf6_07_13
qf6_07_13.Insurance provider-Fraud
qf6_07_14
qf6_07_14.Insurance provider-Money laundering
qf6_07_15
qf6_07_15.Insurance provider-Delayed payments
qf6_07_16
qf6_07_16.Insurance provider-Other specify
qf6_08
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_08_1
qf6_08_1.Pension fund administrator-Unexpected charges
qf6_08_2
qf6_08_2.Pension fund administrator-Lost money / Money missing from my account e
qf6_08_3
qf6_08_3.Pension fund administrator-Poor service received at a branch / agent /
qf6_08_4
qf6_08_4.Pension fund administrator-ATM or Card Swipe machine not working
qf6_08_5
qf6_08_5.Pension fund administrator-Inability to access bank account through mob
qf6_08_6
qf6_08_6.Pension fund administrator-Service / Agent network was down
qf6_08_7
qf6_08_7.Pension fund administrator-Inconsistent availability of agent
qf6_08_8
qf6_08_8.Pension fund administrator-Difficulty operating the phone/using menu
qf6_08_9
qf6_08_9.Pension fund administrator-Unclear transaction charges/fees
qf6_08_10
qf6_08_10.Pension fund administrator-Agent float/cash availability
qf6_08_11
qf6_08_11.Pension fund administrator-Contacting customer care
qf6_08_12
qf6_08_12.Pension fund administrator-Sending to a wrong number
qf6_08_13
qf6_08_13.Pension fund administrator-Fraud
qf6_08_14
qf6_08_14.Pension fund administrator-Money laundering
qf6_08_15
qf6_08_15.Pension fund administrator-Delayed payments
qf6_08_16
qf6_08_16.Pension fund administrator-Other specify
qf6_09
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_09_1
qf6_09_1.Long-Term Saving Scheme (EJOHEZA)-Unexpected charges
qf6_09_2
qf6_09_2.Long-Term Saving Scheme (EJOHEZA)-Lost money / Money missing from my ac
qf6_09_3
qf6_09_3.Long-Term Saving Scheme (EJOHEZA)-Poor service received at a branch / a
qf6_09_4
qf6_09_4.Long-Term Saving Scheme (EJOHEZA)-ATM or Card Swipe machine not working
qf6_09_5
qf6_09_5.Long-Term Saving Scheme (EJOHEZA)-Inability to access bank account thro
qf6_09_6
qf6_09_6.Long-Term Saving Scheme (EJOHEZA)-Service / Agent network was down
qf6_09_7
qf6_09_7.Long-Term Saving Scheme (EJOHEZA)-Inconsistent availability of agent
qf6_09_8
qf6_09_8.Long-Term Saving Scheme (EJOHEZA)-Difficulty operating the phone/using
qf6_09_9
qf6_09_9.Long-Term Saving Scheme (EJOHEZA)-Unclear transaction charges/fees
qf6_09_10
qf6_09_10.Long-Term Saving Scheme (EJOHEZA)-Agent float/cash availability
qf6_09_11
qf6_09_11.Long-Term Saving Scheme (EJOHEZA)-Contacting customer care
qf6_09_12
qf6_09_12.Long-Term Saving Scheme (EJOHEZA)-Sending to a wrong number
qf6_09_13
qf6_09_13.Long-Term Saving Scheme (EJOHEZA)-Fraud
qf6_09_14
qf6_09_14.Long-Term Saving Scheme (EJOHEZA)-Money laundering
qf6_09_15
qf6_09_15.Long-Term Saving Scheme (EJOHEZA)-Delayed payments
qf6_09_16
qf6_09_16.Long-Term Saving Scheme (EJOHEZA)-Other specify
qf6_other_specify_09
qf6_other_specify_09. Long-Term Saving Scheme (EJOHEZA)
qf6_10
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_10_1
qf6_10_1.Savings group that you save with or borrow from-Unexpected charges
qf6_10_2
qf6_10_2.Savings group that you save with or borrow from-Lost money / Money miss
qf6_10_3
qf6_10_3.Savings group that you save with or borrow from-Poor service received a
qf6_10_4
qf6_10_4.Savings group that you save with or borrow from-ATM or Card Swipe machi
qf6_10_5
qf6_10_5.Savings group that you save with or borrow from-Inability to access ban
qf6_10_6
qf6_10_6.Savings group that you save with or borrow from-Service / Agent network
qf6_10_7
qf6_10_7.Savings group that you save with or borrow from-Inconsistent availabili
qf6_10_8
qf6_10_8.Savings group that you save with or borrow from-Difficulty operating th
qf6_10_9
qf6_10_9.Savings group that you save with or borrow from-Unclear transaction cha
qf6_10_10
qf6_10_10.Savings group that you save with or borrow from-Agent float/cash avail
qf6_10_11
qf6_10_11.Savings group that you save with or borrow from-Contacting customer ca
qf6_10_12
qf6_10_12.Savings group that you save with or borrow from-Sending to a wrong num
qf6_10_13
qf6_10_13.Savings group that you save with or borrow from-Fraud
qf6_10_14
qf6_10_14.Savings group that you save with or borrow from-Money laundering
qf6_10_15
qf6_10_15.Savings group that you save with or borrow from-Delayed payments
qf6_10_16
qf6_10_16.Savings group that you save with or borrow from-Other specify
qf6_other_specify_10
qf6_other_specify_10. Savings group that you save with or borrow from
qf6_11
QF6. In the past 12 months, have you experienced any of the following problems o
qf6_11_1
qf6_11_1.Village/community association-Unexpected charges
qf6_11_2
qf6_11_2.Village/community association-Lost money / Money missing from my accoun
qf6_11_3
qf6_11_3.Village/community association-Poor service received at a branch / agent
qf6_11_4
qf6_11_4.Village/community association-ATM or Card Swipe machine not working
qf6_11_5
qf6_11_5.Village/community association-Inability to access bank account through
qf6_11_6
qf6_11_6.Village/community association-Service / Agent network was down
qf6_11_7
qf6_11_7.Village/community association-Inconsistent availability of agent
qf6_11_8
qf6_11_8.Village/community association-Difficulty operating the phone/using menu
qf6_11_9
qf6_11_9.Village/community association-Unclear transaction charges/fees
qf6_11_10
qf6_11_10.Village/community association-Agent float/cash availability
qf6_11_11
qf6_11_11.Village/community association-Contacting customer care
qf6_11_12
qf6_11_12.Village/community association-Sending to a wrong number
qf6_11_13
qf6_11_13.Village/community association-Fraud
qf6_11_14
qf6_11_14.Village/community association-Money laundering
qf6_11_15
qf6_11_15.Village/community association-Delayed payments
qf6_11_16
qf6_11_16.Village/community association-Other specify
qf6_other_specify_11
qf6_other_specify_11. Village/community association
qf7a_01
qf7a_01. In general, how satisfied are you with the services of-Commercial bank
qf7a_02
qf7a_01. In general, how satisfied are you with the services of-Digital bank acc
qf7a_03
qf7a_01. In general, how satisfied are you with the services of-Microfinance ins
qf7a_04
qf7a_01. In general, how satisfied are you with the services of-Non-Deposit Taki
qf7a_05
qf7a_01. In general, how satisfied are you with the services of-Mobile money ope
qf7a_06
qf7a_01. In general, how satisfied are you with the services of-Umurenge SACCO a
qf7a_07
qf7a_01. In general, how satisfied are you with the services of-Insurance provid
qf7a_08
qf7a_01. In general, how satisfied are you with the services of-Pension fund adm
qf7a_09
qf7a_01. In general, how satisfied are you with the services of-Long-Term Saving
qf7a_10
qf7a_01. In general, how satisfied are you with the services of-Savings group th
qf7a_11
qf7a_01. In general, how satisfied are you with the services of-Village/communit
qf7b_01
qf7b_01. When did you last use-Commercial bank
qf7b_02
qf7b_02. When did you last use-Digital bank
qf7b_03
qf7b_03. When did you last use-Microfinance institution (non-umurenge)
qf7b_04
qf7b_04. When did you last use-Non-Deposit Taking Lending Financial (NDFI)k
qf7b_05
qf7b_05. When did you last use-Mobile money operator
qf7b_06
qf7b_06. When did you last use-Umurenge SACCO
qf7b_07
qf7b_07. When did you last use-Insurance provider
qf7b_08
qf7b_08. When did you last use-Pension fund administrator
qf7b_09
qf7b_09. When did you last use-Long-Term Saving Scheme (EJOHEZA)
qf7b_10
qf7b_10. When did you last use-Savings group that you save with or borrow from
qf7b_11
qf7b_11. When did you last use-Village/community association
qf7c_01
QF7c. Why did you open the account from [insert name of institution]?
qf7c_01_1
qf7c_01_1.Commercial bank-Requirements of employer
qf7c_01_2
qf7c_01_2.Commercial bank-To better transact money
qf7c_01_3
qf7c_01_3.Commercial bank-To save
qf7c_01_4
qf7c_01_4.Commercial bank-Safety of funds
qf7c_01_5
qf7c_01_5.Commercial bank-Money management
qf7c_01_6
qf7c_01_6.Commercial bank-To access credit
qf7c_01_7
qf7c_01_7.Commercial bank-To get government assistance/social protection program
qf7c_01_8
qf7c_01_8.Commercial bank-Other reasons (specify)
qf7c_02
QF7c. Why did you open the account from [insert name of institution]?
qf7c_02_1
qf7c_02_1.Digital bank-Requirements of employer
qf7c_02_2
qf7c_02_2.Digital bank-To better transact money
qf7c_02_3
qf7c_02_3.Digital bank-To save
qf7c_02_4
qf7c_02_4.Digital bank-Safety of funds
qf7c_02_5
qf7c_02_5.Digital bank-Money management
qf7c_02_6
qf7c_02_6.Digital bank-To access credit
qf7c_02_7
qf7c_02_7.Digital bank-To get government assistance/social protection program
qf7c_02_8
qf7c_02_8.Digital bank-Other reasons (specify)
qf7c_03
QF7c. Why did you open the account from [insert name of institution]?
qf7c_03_1
qf7c_03_1.Microfinance institution (non-umurenge)-Requirements of employer
qf7c_03_2
qf7c_03_2.Microfinance institution (non-umurenge)-To better transact money
qf7c_03_3
qf7c_03_3.Microfinance institution (non-umurenge)-To save
qf7c_03_4
qf7c_03_4.Microfinance institution (non-umurenge)-Safety of funds
qf7c_03_5
qf7c_03_5.Microfinance institution (non-umurenge)-Money management
qf7c_03_6
qf7c_03_6.Microfinance institution (non-umurenge)-To access credit
qf7c_03_7
qf7c_03_7.Microfinance institution (non-umurenge)-To get government assistance/s
qf7c_03_8
qf7c_03_8.Microfinance institution (non-umurenge)-Other reasons (specify)
qf7c_04
QF7c. Why did you open the account from [insert name of institution]?
Total: 2500
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